Dental Entrepreneur OrganizationEvent Terms & Conditions
These Event Terms and Conditions (“Terms”) govern your registration for, purchase of tickets to, and attendance at in-person, virtual, and hybrid events held or hosted by Dentist Entrepreneur Organization LLC (“Events”). It is your responsibility to review these Terms prior to registering or purchasing tickets. By registering, purchasing a ticket, or attending an Event, you agree to be bound by these Terms. If you are registering on behalf of another individual, you represent that you have the authority to bind that individual to these Terms, and it is your responsibility to ensure that the person attending is made aware of and agrees to these Terms.
We reserve the right to amend these Terms at any time, and will make the most recent version available on our website. Amendments take effect when posted. Material changes made after you have registered and paid for an Event will not apply retroactively to that Event unless required by law.
Throughout these Terms, the terms “DEO”, “we”, “us” and “our” refer to Dentist Entrepreneur Organization LLC and its associated entities, and “you” refers to the individual or business registering for, purchasing tickets to, or attending Events. Capitalized terms used in these Terms are defined in clause 12.9.
1. EVENT BOOKING AND TICKET PURCHASE
1.1 A list of upcoming Events and current ticket prices is available on our website.
1.2 DEO Member pricing. DEO Members may access discounted ticket prices as specified in the Member Portal. Proof of active membership in good standing may be required. Member pricing is void if your membership lapses, is suspended, or is terminated before the Event. In that case DEO may invoice you for the difference between the member and non-member rate, or cancel your registration.
1.3 Your other costs. You are solely responsible for all other costs associated with attending an Event, including but not limited to sales tax, value added tax, other taxes and duties, travel, transportation, parking, and accommodation. DEO is not responsible for any non-refundable travel or accommodation costs you incur under any circumstances, including where an Event is cancelled, postponed, relocated, or otherwise changed. We strongly recommend that you purchase travel insurance and make refundable travel arrangements.
1.4 Ticket prices are subject to change. DEO will use reasonable means to notify you of any price change. Price changes do not affect registrations that have already been confirmed and paid.
1.5 You may make a booking and/or purchase a ticket for an Event:
1.5.1 online via our website; or
1.5.2 by submitting a request for a manual invoice to support@deodentalgroup.com with the name of the Event, location, number of tickets or tables, and requested invoicing details.
1.6 If you choose to book via our manual invoicing process:
1.6.1 an administration fee of $49 is payable;
1.6.2 your request is subject to approval by DEO; and
1.6.3 full payment must be received at least 24 hours prior to the Event. If full payment is not received by that time, the booking will be cancelled with no notice to you and the ticket released for resale.
1.7 Confirmation. Your booking is confirmed when you receive an email confirmation and receipt from DEO. We maintain a list of confirmed and paid attendees for each Event. You may gain entrance to an Event by presenting government-issued photo identification or your email receipt. You will not receive a hard copy or physical ticket.
1.8 Group and table purchases. Where you purchase multiple tickets or a table, you must provide the full name, business name, and email address of each attendee no later than 14 days before the Event. Attendees whose names are not provided by that deadline may be refused admission, and no refund or credit will be issued.
1.9 Payment, chargebacks and collections. All amounts are payable in US dollars. You agree not to initiate a chargeback, payment dispute, or reversal in respect of any charge properly incurred under these Terms. Because all sales are final under clause 2.1, initiating a chargeback instead of following the procedures set out in these Terms is a breach of these Terms. If you initiate a chargeback, DEO may (a) dispute it and submit these Terms as evidence of your agreement; (b) cancel your registration and any related DEO membership or services; (c) recover the disputed amount together with any bank or payment processor fees and the reasonable costs of collection; and (d) refuse you entry to future Events.
1.10 Age restriction. No one under the age of 18 will be admitted to an Event, including infants and children in strollers accompanying a parent or guardian. This applies to all Event areas, including meal functions and receptions. DEO does not provide childcare.
1.11 Visas and travel documents. It is the sole responsibility of the attendee to obtain any government visa or travel authorization required to attend an Event. Attendees who require an entry visa should allow sufficient time for the application procedure and should contact the nearest embassy or consulate to determine the appropriate timing of their application. DEO will not contact embassies or consulates on behalf of visa applicants and does not provide assistance relating to visa issues, other than, at our discretion, a standard letter confirming your paid registration. Failure to obtain a visa in advance of an Event does not constitute a valid basis for obtaining a refund.
1.12 Accessibility and accommodations. DEO is committed to making its Events accessible. If you require a reasonable accommodation in order to participate, including a dietary, mobility, hearing, or visual accommodation, please contact support@deodentalgroup.com at least 21 days before the Event. We will make reasonable efforts to meet requests received after that date but cannot guarantee that we will be able to do so.
2. CANCELLATION, REFUNDS, CREDITS AND TRANSFERS
2.1 All ticket sales are final. No exchange, credit, or refund will be given except as expressly set out in clause 2.3 (Transfers), clause 2.5 (Money Back Guarantee), clause 2.6 (Hybrid Event exchanges), or clause 3 (Event cancellation or postponement). For clarification, you are not entitled to a refund if:
2.1.1 you did not enjoy the Event;
2.1.2 you are no longer able to attend the Event, for any reason, including illness, work commitments, travel disruption, or personal circumstances;
2.1.3 you arrive late, leave early, or attend only part of the Event;
2.1.4 you are refused entry or removed from the Event for any reason set out in these Terms; or
2.1.5 the content, speakers, format, venue, or schedule of the Event differ from those advertised, provided the Event is held substantially as described.
2.2 No-shows. If you do not attend an Event for which you are registered, and you have not transferred your ticket in accordance with clause 2.3, no refund or credit will be issued and your registration will be forfeited.
2.3 Transfers. A ticket is transferrable to another person on the following conditions:
2.3.1 a request is submitted in writing to support@deodentalgroup.com containing the replacement guest's full name, business name, and email address;
2.3.2 the request is submitted at least 48 hours prior to the Event;
2.3.3 an administration fee of $25 is payable; and
2.3.4 the replacement guest agrees to these Terms.
2.3.5 If the original ticket was purchased at a DEO Member rate and the replacement guest is not an active DEO Member, the difference between the member and non-member rate is payable before the transfer is confirmed.
2.3.6 DEO reserves the right to refuse entry if a replacement guest arrives at an Event without the ticket having been transferred through this procedure. All transfers requested on site are subject to an administration fee of $50 and are granted at DEO's sole discretion.
2.4 Resale. Tickets may not be resold, auctioned, or offered as a prize or promotional item without DEO's prior written consent. Tickets obtained or offered in breach of this clause may be voided without refund.
2.5 Money Back Guarantee. Certain Events are designated on the registration page as being covered by DEO's Money Back Guarantee. Where an Event is so designated, you may request a full refund of the ticket price notwithstanding clauses 2.1 and 2.2 if:
2.5.1 you attended the Event and can provide evidence that you attended and engaged with it;
2.5.2 you submit a written request to support@deodentalgroup.com no later than 7 calendar days after the last day of the Event; and
2.5.3 your request sets out the reasons you are requesting a refund.
2.5.4 Requests submitted after the 7-day window will not be considered. Refunds under the Money Back Guarantee exclude booking, credit card, processing, and administration fees, and exclude any travel or accommodation costs.
2.5.5 The Money Back Guarantee applies to the ticket price only and may be claimed once per attendee per Event. DEO may decline to sell future Event tickets to any attendee who has previously claimed under the Money Back Guarantee.
2.6 Hybrid Event exchanges. For hybrid Events (defined as an Event with both in-person and virtual ticket options):
2.6.1 in-person tickets cannot be exchanged for virtual tickets unless a request is submitted to, and approved by, support@deodentalgroup.com. Where an exchange is approved, a refund of the difference between the in-person and virtual ticket price will only be made where the request was received no more than 45 days before the first day of the Event. Requests approved within 45 days of the Event will be honored as an exchange only, with no refund of the difference; and
2.6.2 virtual tickets may be exchanged for in-person tickets if a request is submitted to, and approved by, support@deodentalgroup.com, and if the in-person Event is not already sold out. You will be required to pay the difference between what you paid for the virtual ticket and the price of the in-person ticket at the time of the exchange request, if applicable.
2.7 Promotions. Tickets purchased using certain promotional offers, discount codes, bundles, or complimentary passes may be excluded from refunds and from the Money Back Guarantee. Any such exclusion will be identified at the time the offer is made. At the discretion of DEO, taking advantage of certain Event promotions may disqualify you from any refund, including refunds otherwise available under the Money Back Guarantee.
3. EVENT CANCELLATION, POSTPONEMENT OR CHANGE
3.1 Sometimes Events are cancelled, varied, relocated, rescheduled, or postponed due to Force Majeure Events, situations which affect the speaker or venue, insufficient registrations, or other causes.
3.2 Change of format. DEO may, in its sole discretion, convert an in-person or hybrid Event to a fully virtual Event where circumstances require. Where this occurs, your registration will be automatically converted to a virtual registration and DEO will refund the difference between the in-person and virtual ticket price, if any. Conversion to a virtual format is not a cancellation and does not entitle you to a full refund.
3.3 If an Event is postponed:
3.3.1 you may, at your option exercisable by notifying us in writing no later than 30 days after the originally scheduled date of the postponed Event, obtain a credit for the ticket price to put towards another of our Events that occurs within 12 months of the originally scheduled date of the postponed Event; or
3.3.2 if you so elect, or if you fail to notify us in writing of your request for a credit within 30 days after the originally scheduled date of the postponed Event, your ticket will be automatically transferred to the new date for the postponed Event.
3.4 If an Event is cancelled, and/or a new date for the Event is not announced within 60 days of the postponement or cancellation:
3.4.1 in circumstances where the Event is cancelled due to a Force Majeure Event, you will be given a credit for the ticket price to put towards another of our Events that occurs within 12 months of the originally scheduled date of the cancelled Event. No refunds will be issued;
3.4.2 in circumstances where the Event is cancelled for any reason other than a Force Majeure Event, you may, at your option exercisable by notifying us in writing no later than 30 days after the originally scheduled date of the cancelled Event, obtain a refund of the ticket price (excluding booking, credit card, processing, and administration fees). If you do not so elect, or if you fail to notify us in writing of your request for a refund within 30 days after the originally scheduled date of the cancelled Event, you will be given a credit for the ticket price to put towards another of our Events that occurs within 12 months of the originally scheduled date of the cancelled Event.
3.5 Notification. We will use reasonable means to notify ticket holders of a cancellation, variation, relocation, rescheduling, or postponement of an Event by sending an email to the address provided to us by the ticket holder and by putting a notice on our website. However, the responsibility to ascertain whether an Event has been cancelled, varied, relocated, rescheduled, or postponed is yours. We do not guarantee that ticket holders will be informed of a cancellation, variation, relocation, rescheduling, or postponement before the date of the Event.
3.6 Sole remedy. Except as expressly provided in this clause 3, in no circumstances will ticket prices (or any part of them) be refunded or credited. Any refund or credit issued will be your sole and exclusive remedy for a postponement, relocation, change, or cancellation of an Event, and we will have no further liability to you in respect of any cancellation, variation, relocation, rescheduling, or postponement of an Event for any reason, including for any travel, accommodation, staffing, or other costs you incur. Any credit issued for a postponed or cancelled Event that is not used within 12 months of the originally scheduled date of the postponed or cancelled Event will be forfeited. Credits are non-transferrable and have no cash value.
4. VIRTUAL AND HYBRID EVENTS
4.1 Access is personal to you. Access to a Virtual Event is personal to the registered attendee. Access credentials, links, and passwords may not be shared, forwarded, sold, or used by more than one person, and may not be displayed to a group. Each attendee must hold a separate registration. DEO monitors for shared or concurrent logins and may terminate access without refund where sharing is detected.
4.2 Your technical environment. You are responsible for your own internet connection, hardware, software, and technical environment. DEO does not warrant uninterrupted or error-free delivery of a Virtual Event and is not liable for any interruption, degradation, or loss of access caused by your equipment, your connection, or a third-party platform.
4.3 Technical failure on our side. Where technical difficulties within DEO's control materially prevent delivery of a substantial portion of a Virtual Event, DEO will, at its option, provide access to a recording, reschedule the affected session, or issue a credit. This is your sole and exclusive remedy.
4.4 No recording or automated capture. You may not record, screenshot, screen-capture, stream, download, or otherwise reproduce any part of a Virtual Event, and you may not use any bot, automated tool, or AI notetaking or transcription service to join, capture, transcribe, or summarize any part of a Virtual Event, without DEO's prior written consent.
4.5 Post-Event access. Where DEO makes Event recordings or materials available after an Event, access is provided for your personal and internal business use only, for the period stated at the time of the Event, and is subject to clause 10. DEO does not guarantee that recordings or materials will be made available.
5. EVENT CONDUCT
5.1 Professional conduct. You are expected to behave in a professional and appropriate manner at all Events. We reserve the right to refuse entry or require you to leave, without refund, if your behavior is deemed unacceptable.
5.2 Code of conduct. DEO is committed to providing a harassment-free Event experience for everyone, regardless of gender, gender identity or expression, sexual orientation, disability, physical appearance, race, ethnicity, national origin, age, religion, or any other protected characteristic. The following are prohibited at all Events and Event-related functions:
5.2.1 harassment, intimidation, bullying, or discrimination in any form;
5.2.2 unwelcome sexual attention, advances, or physical contact;
5.2.3 offensive, abusive, threatening, or derogatory verbal or written comments;
5.2.4 deliberate disruption of sessions, presentations, or other attendees' participation;
5.2.5 photographing or recording another attendee over their objection;
5.2.6 possession of any weapon in contravention of venue policy or applicable law, possession or use of any illegal substance, or intoxication to a degree that disrupts the Event or endangers any person; and
5.2.7 any conduct that is unlawful or that damages the reputation of DEO, the venue, or other attendees.
5.3 Reporting. To report a concern, speak to any DEO staff member on site or email support@deodentalgroup.com. Reports will be handled discreetly. DEO will not retaliate against any person who makes a good-faith report, and expects that no attendee will do so either.
5.4 Consequences. DEO may take any action it considers appropriate in response to a breach of clause 5.2, including issuing a warning, removing you from the Event without refund, cancelling your DEO membership, banning you from future Events, and reporting the matter to law enforcement.
5.5 Recording by attendees. You acknowledge that cameras, audio recorders, and video recorders may not be permitted at certain Events or sessions. DEO will advise whether this is the case at each Event. In all cases, you may not record, transcribe, or livestream any session using any device, application, automated tool, or AI notetaking service without DEO's prior written consent.
5.6 Badges. Attendee badges must be worn and visible at all times in Event areas. Lost badges may be replaced at DEO's discretion and a replacement fee may apply.
5.7 Limitations on use. By registering for a complimentary DEO Events pass you agree not to sell, trade, transfer, or share your complimentary code or badge. By registering for a paid DEO pass, you agree not to share, sell, or trade your badge. In the event that DEO determines that you have violated this policy, DEO may cancel your badge or badges, retain any payments made by you, report you to law enforcement authorities, and ban you from future DEO Events.
5.8 Suitcasing and outboarding. “Suitcasing” refers to the practice of attending an Event but “working the aisles” from a suitcase or briefcase, soliciting business from other attendees and exhibitors. “Outboarding” refers to a non-sponsoring company hosting a competing event, hospitality suite, or gathering in or near the Event venue during Event hours. Both are prohibited. The only legitimate place to conduct business during Event hours is within a contracted exhibit or sponsor space. Exhibiting companies should report any violations to DEO management. Attendees observed soliciting business in the aisles or other public spaces, or in another company's booth, will be warned to cease, and if this warning is not heeded they will be ejected from the Event without refund and may be banned from future Events in DEO's sole discretion.
5.9 Attendee lists and solicitation. Attendee lists, badge scan data, and contact information obtained at an Event may not be used to send unsolicited commercial communications in breach of applicable law, and may not be resold or transferred to any third party. DEO does not sell attendee lists. Any offer you receive to purchase a “DEO attendee list” is fraudulent and should be reported to support@deodentalgroup.com.
5.10 Housing and travel solicitations. DEO does not use third-party housing bureaus or outbound telephone room-booking services. Book accommodation only through the links published on the official Event page or directly with the venue. DEO is not responsible for any loss arising from bookings made through unauthorized third parties.
5.11 Unethical or non-compliant marketing. DEO reserves the right to deny admission to anyone who engages in, or is reputed to engage in, unethical or non-compliant marketing practices.
5.12 Discretionary exclusion. In addition to the requirements and prohibitions set forth in this clause 5, DEO may also exclude any prospective attendee from registering for or attending any Event, in DEO's sole discretion. Furthermore, DEO reserves the right to cancel, in its sole discretion, any attendee's registration upon refund of the admission fees paid to DEO; provided, however, that if an attendee's registration is cancelled for violating any prohibition or requirement set forth in this clause 5, DEO may retain all fees paid.
5.13 Venue rules. You must comply with all rules, policies, and directions of the Event venue and its staff, including security, health, and safety requirements. Venue rules apply in addition to these Terms.
6. HEALTH, SAFETY AND ASSUMPTION OF RISK
6.1 You are responsible for your own health and safety while attending an Event. You should not attend an Event if you are unwell or are experiencing symptoms of a contagious illness.
6.2 Health and safety measures. DEO may implement health and safety measures at any Event, including screening, testing or vaccination requirements, capacity limits, or face-covering requirements, where required by law, required by the venue, or where DEO otherwise considers it prudent. Requirements will be communicated in advance where practicable. Failure or refusal to comply with a health and safety requirement may result in denial of entry to, or removal from, the Event without refund.
6.3 Assumption of risk. By attending an in-person Event you acknowledge that attendance at any gathering carries an inherent risk of exposure to communicable disease and of personal injury or property loss, and you voluntarily assume all such risks.
6.4 Medical services. DEO does not provide medical services at Events. In the event of a medical emergency, DEO or venue staff may contact emergency services on your behalf, and you are responsible for any resulting costs.
7. RECORDING, PHOTOGRAPHY AND PUBLICITY
7.1 Consent to be recorded. DEO films, records, and photographs every Event. You consent to being filmed, recorded, or photographed by DEO or its representatives, and to DEO using your name, likeness, image, voice, and any comments or questions you contribute during an Event, in perpetuity and worldwide, in any medium, for the purpose of promoting and documenting our Events, services, and products. No remuneration is payable for such use.
7.2 Scope of consent. The consent in clause 7.1 extends to the use of recordings and transcripts, including AI-generated transcripts and summaries, in Event recordings, member resources, podcasts, marketing materials, and social media.
7.3 Opting out. If you do not wish to be photographed or featured in promotional material, notify support@deodentalgroup.com before the Event and identify yourself to DEO staff on arrival. DEO will use reasonable efforts to honor your request but cannot guarantee exclusion from wide-angle, crowd, or general audience footage.
7.4 No implied endorsement. You may not use any DEO Event recording, photograph, or material in a way that implies DEO's endorsement of you, your business, or your products or services, without DEO's prior written consent.
8. COMMUNICATIONS, MARKETING AND PRIVACY
8.1 Registration confirmation. Once you have completed your registration for a DEO Event, you will receive your registration confirmation by email. Please ensure that a valid email address is entered correctly on the registration form, and check your junk email folder in case any DEO email is caught by spam filters. DEO will not be held responsible for any missed communication or update resulting from an incorrect email address or from a failure to check all folders in your email inbox.
8.2 Essential communications. You will receive essential information for registered attendees electronically at the email address and mailing address provided on your registration form. These are transactional communications relating to your registration, and you may not opt out of them while you remain registered for an Event.
8.3 Marketing consent. By registering for a DEO Event, you agree to be added to the DEO marketing list and to receive DEO marketing material in addition to information about the Event for which you registered. You may opt out of this marketing at any time using the unsubscribe link in any marketing email or by contacting support@deodentalgroup.com. However, DEO will not be held responsible for any missed communication or update about the Event resulting from this opt-out.
8.4 Text message (SMS) communications. Where you provide a mobile telephone number at registration, you consent to receive text messages from DEO relating to the Event, including logistics, schedule changes, and reminders, and, where you have separately opted in, marketing messages. Message and data rates may apply and message frequency varies. Reply STOP to any message to opt out, or HELP for assistance. Consent to receive marketing text messages is not a condition of purchase.
8.5 Event app and networking. Your name, business name, job title, and photograph may be added to the DEO Event app or networking platform, if applicable, so that you can connect with other attendees prior to the Event and request onsite meetings. You may adjust your visibility within the app.
8.6 Privacy. DEO owns and operates DEO Events and is committed to protecting the privacy of its attendees. Our collection, use, and disclosure of your personal information is governed by the DEO Privacy Policy at [PRIVACY POLICY URL], which forms part of these Terms.
8.7 Sponsors and exhibitors. DEO does not sell your personal information. DEO shares attendee contact information with Event sponsors and exhibitors only in the following circumstances:
8.7.1 where you voluntarily allow your badge to be scanned at a sponsor or exhibitor booth, or you scan a sponsor's code, in which case your registration contact details are provided to that sponsor;
8.7.2 where you attend a session, workshop, meal function, or activity that is expressly identified as sponsored, in which case your name, business name, and email address may be provided to that sponsor; or
8.7.3 where you otherwise consent.
8.7.4 Sponsors and exhibitors are separate businesses and their use of your information is governed by their own privacy policies. DEO is not responsible for a sponsor's or exhibitor's handling of your information. You may opt out of the disclosure described in clause 8.7.2 by contacting support@deodentalgroup.com before the Event.
8.8 Your privacy rights. Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain sharing or targeted advertising. Requests may be submitted to support@deodentalgroup.com or as described in the DEO Privacy Policy.
9. LIMITATION OF LIABILITY AND INDEMNIFICATION
9.1 To the extent permitted by law, we exclude all conditions, warranties, and representations relating to your purchase of tickets for and attendance at Events.
9.2 No warranties. DEO gives no warranties in respect of any aspect of an Event or any materials related thereto or offered at an Event and, to the fullest extent possible under the laws governing this Agreement, disclaims all implied warranties, including but not limited to warranties of fitness for a particular purpose, accuracy, timeliness, non-infringement, and merchantability. Events are provided on an “as is” and “as available” basis.
9.3 Educational content only. Content presented at Events, including presentations by DEO personnel, coaches, speakers, sponsors, and third parties, is provided for general educational and informational purposes only. It does not constitute legal, financial, tax, accounting, clinical, or other professional advice, and it does not create any professional-client relationship. DEO and its coaches are not licensed attorneys, certified public accountants, or registered investment advisers. You should consult your own qualified professional advisers before acting on any information presented at an Event. Neither DEO nor its affiliates accepts any responsibility or liability for reliance by you or any person on any aspect of an Event or any information provided at an Event. DEO makes no representation or guarantee as to any financial, clinical, or business result.
9.4 Third-party speakers, sponsors and exhibitors. Views expressed by speakers, sponsors, exhibitors, and other attendees are their own and not those of DEO. DEO does not endorse, and is not responsible for, any product, service, or offer promoted at an Event, or for any transaction you enter into with a sponsor, exhibitor, or other attendee.
9.5 Cap on liability. Where our liability cannot be excluded, including in relation to rights or remedies conferred by applicable consumer protection legislation, the maximum aggregate liability of DEO for any claim in any way connected with, or arising from, an Event or this Agreement, whether in contract, tort, statute, or otherwise (including any negligent act or omission), shall be limited to the amount paid by you to DEO for the ticket to which the claim relates.
9.6 Exclusion of indirect loss. Except as required by law, neither DEO nor its affiliates shall be liable for any direct, indirect, special, incidental, punitive, or consequential costs, damages, or losses, or for any loss of profits, revenue, business, goodwill, or anticipated savings, arising directly or indirectly from an Event or any other aspect related thereto or in connection with this Agreement, even if advised of the possibility of such loss.
9.7 Indemnification. You agree to indemnify, defend, and hold harmless DEO, its affiliates, and their respective officers, directors, employees, contractors, and agents from and against any claim, liability, loss, damage, cost, or expense, including reasonable attorneys' fees, arising out of or in connection with (a) your breach of these Terms; (b) your conduct at or in connection with an Event; (c) any damage you cause to a venue or to any property; and (d) any claim brought by a third party in respect of your acts or omissions.
9.8 Force Majeure. We will be excused from performance under these Terms and in relation to Events to the extent that such performance is affected by a Force Majeure Event.
9.9 Liability that cannot be excluded. Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.
10. INTELLECTUAL PROPERTY
10.1 All intellectual property rights in and to Events, Event content, Event recordings, and all materials distributed at or in connection with an Event are owned by DEO or its licensors. You may not use or reproduce, or allow anyone else to use or reproduce, any trademarks (including without limitation “DEO”, “DEO Dental Group”, “Dentist Entrepreneur Organization”, “The DEO Summit”, and “Succeeding Together”) or other trade names appearing at an Event, in any Event content, or in any materials distributed at or in connection with an Event, for any reason without the prior written permission of DEO.
10.2 License to use materials. Materials provided to you at or in connection with an Event are licensed to you for your personal and internal business use only. You may not share, distribute, resell, post publicly, or use them to create derivative, competing, or substantially similar training, coaching, or consulting materials.
10.3 For the avoidance of doubt, nothing in this Agreement shall be deemed to vest in you any legal or beneficial right in or to any trademarks or other intellectual property rights owned or used under license by DEO or any of its affiliates; nor does this Agreement grant to you any right or license to any other intellectual property rights of DEO or its affiliates, all of which shall at all times remain the exclusive property of DEO and its affiliates.
10.4 Attendee content. If you post, submit, or share content in a DEO Event app, chat, community, or session, you grant DEO a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content in connection with the Event and DEO's promotion of its Events.
11. DISPUTE RESOLUTION
11.1 Informal resolution first. Before commencing any formal proceeding, you agree to contact support@deodentalgroup.com with a written description of the dispute and to work with DEO in good faith to resolve it for a period of at least 30 days.
11.2 Governing law. These Terms, and any dispute arising out of or in connection with them or with any Event, shall in all respects be governed by the laws of the State of Texas, United States, without regard to its conflict of laws principles.
11.3 Jurisdiction. Subject to clause 11.1, you and DEO submit to the exclusive jurisdiction of the state and federal courts located in [COUNTY] County, Texas, and waive any objection to venue in those courts.
11.4 Attorneys' fees. A party that substantially prevails in an action brought under these Terms is entitled to recover from the other party its reasonable attorneys' fees and costs.
11.5 Time limit for claims. Any claim arising out of or relating to an Event or these Terms must be brought within one year after the claim arises, or it is permanently barred, except where a longer period is required by law.
12. MISCELLANEOUS
12.1 If any provision of these Terms is deemed invalid or unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect and enforceable.
12.2 No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Any failure to assert any right under these Terms shall not constitute a waiver of such right.
12.3 These Terms constitute the entire agreement between DEO and you in relation to Events, and supersede and cancel all previous written and oral agreements, communications, and other understandings relating to their subject matter. All modifications must be in writing, except as otherwise provided in these Terms.
12.4 You acknowledge and agree that DEO, in its sole discretion, reserves the right to change any and all aspects of an Event, including but not limited to the Event name, themes, content, program, speakers, performers, hosts, moderators, venue, format, and time.
12.5 This Agreement is not assignable, transferable, or sub-licensable by you except with DEO's prior written consent. DEO may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of its assets.
12.6 No agency, partnership, joint venture, or employment relationship is created as a result of this Agreement, and you acknowledge that you do not have any authority of any kind to bind DEO in any respect whatsoever.
12.7 Notices. Notices to DEO must be sent to support@deodentalgroup.com. Notices to you will be sent to the email address provided at registration and are deemed received on the day sent.
12.8 Sponsors and exhibitors. Sponsors and exhibitors are subject to a separate sponsorship or exhibitor agreement. Where there is a conflict between that agreement and these Terms, that agreement prevails in respect of sponsorship and exhibiting activities.
12.9 Definitions. In these Terms:
12.9.1 “Event” means any in-person, virtual, or hybrid event held or hosted by DEO, including summits, intensives, workshops, retreats, meetings, and webinars.
12.9.2 “Force Majeure Event” means any of the following (whether or not foreseeable or anticipated): acts of God; terrorism; war; civil unrest or riot; strike or labor dispute; lack of transportation; breakdown; labor or material shortage; blockade or embargo; supplier or venue failure; epidemic, pandemic, or public health emergency; government restriction, order, or recommendation; legal requirement; extreme weather; earthquake; drought; fire; flood; explosion; natural disaster; failure or interruption of utilities, telecommunications networks, or internet infrastructure; cyberattack or ransomware; and/or any other event, cause, or circumstance that is beyond our reasonable control.
12.9.3 “Member” means a person or business holding a current DEO membership in good standing.
12.9.4 “Virtual Event” means an Event, or the virtual component of a hybrid Event, that is delivered online.
QUESTIONS ABOUT THESE TERMS
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